We guarantee to despatch all of our orders within 24 hours Monday-Friday. if you order prior to 2pm (UK time) we intend to send your Order on the very same day.
We send All Herbal products by the UK's Royal Mail Service and offer you FREE SHIPPING AND DELIVERY on all orders to anywhere in Europe by their standard service. Nevertheless this does not track and insure your purchase, so if you want to update the following choices are available:.
In the UK, Signed For Distribution: tracked, insured and signed for, sent out 1st class but next day distribution is not assured. Expense £2.99.99 per order (of whatever size).
In the UK, Special Delivery Next Day: guarantees shipment on the next weekday prior to 1pm, tracked insured and signed for. Expense £5.99 per order (of whatever size).
In Europe (& RoW), International Signed For: insured, tracked and signed for, the same delivery time as basic Airmail. Expense £6.99 per order (of whatever size). This generally takes 2-5 days but is sent to your country's nationwide postal service for final distribution, so we have no control over how they deal with that - some countries are much better than others! In the EU anticipate distribution in 2 or 3 days but this is not assured.
We can not be accountable if the goods are not provided because of issues with your local Customs service and if that is the case can only refund you if they are gone back to us in re-saleable condition.
All deliveries with a a paid-for service will be issued a monitoring number and you will be informed as quickly as your package is processed and sent if you request that information. If you use a paid-for service you will have the ability to track your delivery from www.royalmail.co.uk
We are committed to offering you with the best distribution service and if you have a problem please contact us and we will do whatever we can to guarantee that you get your goods on time and in full working order!